Payment and Delivery
Payment
💳 Direct Bank Transfer
You can make the payment via bank transfer using the details below.
Once the payment is completed, please share the payment reference or payment slip via WhatsApp for order confirmation.Account Name: PRINTERPAL (PVT) LTD
Bank: Seylan Bank PLC
Branch: Kollupitiya
Branch Code: 0080
Account Number: 0080-13895872-120
Account Type: Savings Account📲 Send payment reference via WhatsApp: 0777 870 783
📌 Please mention your Order ID or Name when sending the payment reference.💵 Cash on Delivery (COD)
Cash on Delivery is available for selected locations.
Payment can be made directly to the courier partner at the time of delivery.🟣 KOKO – Pay in Installments
Pay easily using KOKO with 3 or 6 monthly installments, subject to KOKO’s terms and eligibility.
💳 PayHere – Card Payments
Pay securely through PayHere Payment Gateway using:
Credit Cards
Debit Cards
(All major local and international cards are accepted)
Delivery & Return
🚚 Delivery Policy
PrinterPal.lk delivers products across Sri Lanka through trusted courier partners.
Standard Delivery Rate:
LKR 400 islandwide for items 1kg and belowProducts above 1kg:
Delivery charges will be calculated based on product size and weight and will be automatically calculated at checkoutOrders are usually dispatched within 1–2 working days after order confirmation
Delivery timelines may vary depending on location and courier service
Final delivery charges will be shown before placing the order
🔄 Return Policy
We ensure all products are carefully checked before dispatch.
Returns are accepted only under the following conditions:
Product damaged during delivery
Incorrect product received
Manufacturing defect
📌 Return requests must be made within 48 hours of receiving the product.
Return Conditions
To be eligible for a return:
Product must be unused and in original packaging
All accessories, manuals, and warranty cards must be included
Proof of purchase is required
❌ Returns will not be accepted for:
Change of mind
Incorrect model selected by customer
Used or tampered products
Damage caused after delivery
📞 Support
For payment, delivery, or return-related inquiries:
📲 WhatsApp: 0777 870 783
📧 Email: support@printerpal.lk
